A yearly Support and Upgrade Agreement (SUA) allows users of Studio 9 to access new features without additional costs each time a feature pack is released. Non-SUA customers must wait for a new major release and then pay for an upgrade, to get access to the same features.
You never have to pay to upgrade your Studio 9 to new versions and the new files are easily available for download over the Internet.
You will also get access to phone and e-mail support on any technical issues.
The Standard Support and Upgrade Agreement include:
When you have a valid SUA, only one download is necessary, downloading the Feature Pack file will include the Service Release as well.
The Premium Support and Upgrade Agreement (PSUA) includes, in addition to the items in the Standard agreement:
Travelling and accommodation are not included within the PSUA.
Below is the brief outline of the terms for the SUA:
Read the full terms for the SUA.
Upgrade from previous versions and SUA
If you have an older version of Studio software, you will have to upgrade your license to Powersim Studio 9 when you enter a SUA.
* Only for customers who has previously resigned their SUA. Customers with SUA will always have access to the latest version.
The Support and Upgrade Agreements (SUA) is only available for our customers who purchase any of our corporate products. The products following products are corporate products:
The regular Standard SUA or Premium SUA is not available for Academic users. However, you may purchase the most current Feature Pack at any time.
Use the Academic Order form indicated below and simply order the Feature Pack for your product. Please remember to attach your license number.
Academic users may download all available service releases for the available Studio platforms.