Studio 8 Support and Upgrade Agreement (SUA)

Powersim Software provides Support and Upgrade Agreement (SUA) for the Studio 8 business suite of products. 

• What is SUA?
• Content of Feature Packs
• Standard SUA
• Premium SUA
• Commerical terms of SUA
• Upgrade from previous versions and SUA
• Availability of SUA for Business users
• Availability of Feature Packs for Academic users

For a non-binding upgrade offer on SUA, please contact us or our nearest representative in your area.

What is SUA?

A yearly Support and Upgrade Agreement (SUA) allows users of Studio 8 to access new features after relative short development cycles then otherwise possible.

You never have to pay to upgrade your Studio 8 to new versions and the new files are easily available for download over the Internet.

You will also get access to phone and e-mail support on any technical and modeling issues.

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Standard SUA

The Standard Support and Upgrade Agreement include:

• Telephone Technical support during regular business hours (8AM to 4PM CET).
• E-mail Technical support.
• Free download of all Service Releases*.
• Free download of all Feature Packs*.
• Free download of all Major Releases.
• Major releases on CD are available at shipping costs.

When you have a valid SUA, only one download is necessary, downloading the Feature Pack file will include the Service Release as well.

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Premium SUA

The Premium Support and Upgrade Agreement (PSUA) includes, in addition to the items in the Standard agreement:

• Up to 20% discount on prepaid consulting hours for Modeling support and assistance.
• Up to 15% discount on our Standard Workshops.

For a non-binding upgrade offer on Premium SUA, please contact us or our nearest representative in your area.

Travelling and accommodation are not included within the PSUA.

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Commercial terms of SUA

Below is the brief outline of the terms for the SUA:

• The Support and Upgrade Agreement is based on 21% of license list price.
• The SUA becomes effective upon date of purchase of the SUA.
• The SUA is mandatory for the first 12 months.
• The SUA is automatically invoiced for successive years.
• The SUA lasts until terminated by written notice at least - 1 - month before a SUA is up for renewal.

Read the full terms for the SUA.

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Upgrade from previous versions and SUA

If you have an older version of Studio software, you will have to upgrade your license to Studio 8 when you enter a SUA.

• Studio  8 - receive a 45% discount on upgrade to Studio 8.
• Studio  7 - receive a 35% discount on upgrade to Studio 8.
• Studio 2005 - receive a 15% discount on upgrade to Studio 8.

• Previous versions of Powersim Studio or Constructor versions will not qualify for any upgrade discount. 

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 Availability of SUA for Business users

The Support and Upgrade Agreements (SUA) is only available for our customers who purchase any of our corporate products. The products following products are corporate products: 

• Studio 8 Enterprise
• Studio 8 Expert
• Studio 8 SDK
• Studio 8 Professional
• Studio 8 Executive
• Studio 8 Cockpit

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Academic users

The regular Standard SUA or Premium SUA is not available for Academic users. If you have any of the products below, you will not qualify for purchase of Feature Packs or new Major versions.

• Studio 8 Academic Single User
• Studio 8 Academic Bundle
• Studio 8 Student PC-pack
• Studio 8 Academic SDK 

Academic users may download all available service releases for the available Studio platforms.

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